FAQ
FAQ
Do your products come with a warranty?
Yes, all of our products come with a one-year warranty to give you peace of mind with your purchase.
Where can I buy your products?
You can buy our products on our official website and TIKTOK SHOP. We also plan to sell our products on other e-commerce platforms and in physical retail stores in the future, so stay tuned.
Which devices are your products compatible with?
Our products are compatible with a range of audio devices, including smartphones, tablets, laptops, and audio players.
What are the features of your products?
Our products feature high-quality, stylish designs, and are lightweight and portable. They are also designed specifically for women, with aesthetics and usability tailored to female preferences.
Can I return a product if I am not satisfied with it?
Yes, we offer a no-questions-asked return policy. If you are not satisfied with our products, you can contact us within 30 days of purchase to initiate a return.
How do you maintain the sound quality of your products?
Our products use high-quality audio chips and professional tuning technology to ensure stable sound quality. We also recommend that users take care of and use our products properly, such as avoiding prolonged use at high volumes.